WARRANTIES AND GUARANTEES
We continually inspect and try to improve our products. All parts have been inspected prior to packaging, and our guarantee is limited to replacement or defective parts. This guarantee lieu of all other guarantees or warranties implied or expressed. Because we cannot control the application of our products, buyer assumes risk for any and all damages caused to himself or third party, by virtue of failure of these parts. We make no warranty as to products distributed by us, expressed or implied, including without limitation any warranties or merchant ability and fitness for a particular purpose. All Horsepower Inc. products are custom designed for high performance applications. Products are non-returnable and no warranty is extended. Implied or expressed most high performance parts are not legal for sale or use in CA or EPA Pollution Controlled Motorcycles. Users must comply with all federal, state and EPA regulations. In some instance - high performance parts can be recalibrated to meet the above guidelines. We shall not be liable for indirect or consequential damages.
We believe the contents and specifications of this site are correct. We assume no liability for errors in listings, specifications, part numbers, prices or model applications. We reserve the right to change specifications, product descriptions, product quality, pricing and application at any time without further notice and without further obligation. The reproduction of any material from this catalog is forbidden without our written approval.
HARLEY-DAVIDSON® IS A REGISTERED TRADEMARK AND IS UTILIZED ON THIS SITE FOR REFERENCE ONLY.
Refunds & Exchanges- If you are not completely satisfied with your order, you may return it for a full refund or exchange within 30 days provided:
1. You are the original purchaser and you purchased your items directly from HPI or an approved dealer.
2. You have a copy of the original receipt in the box with your current contact information and reason for return.
3. The item is new, in its original packaging and has not been used, installed or tampered with in any way.
4. You receive a RMA number from HPI.
Return your package (pre-paid and insured) to:
Attn: Returns Department
57 Gasoline Alley, Suite A
Indianapolis, IN 46222
Your package must be postmarked on or before 30 days from the date of purchase.
Credit will be issued for merchandise only. Freight, handling and associated fees are not refundable. Credit will be issued in the same form of payment as originally received. For international shipments, please call or email firstname.lastname@example.org. All returned merchandise is subject to a 15% restocking fee. Please note: custom manufactured, special built, and special ordered items are NOT refundable.
MAP (Minimum Advertised Price) Policy-
Horsepower will issue price lists indicating Manufacturer’s Suggest Retail Pricing (MSRP) and maintain a current listing with effective date of MSRP on its internet website which can be amended at any time by Horsepower at its sole discretion. Horsepower believes that marketing our Products at a price other than the suggested retail price (“SRP”) undermines the industry reputation and market value of our Products. Therefore, Horsepower does enforce this Policy, which is intended to preserve the goodwill, market value, reputation, and image of Horsepower and our Products.
Advertising practices that have the effect of changing the advertised price from the SRP, such as, for example, combining a Product with a “free” product or in the “package” with other products or with a discount coupon or promotional code and discounts with membership violate this Policy. Advertisements containing phrases such as “click for price,” “email for price,” “email for best offer,” ”call for price,” or other similar phrases that imply the price will be different than the SRP are a violation of this policy. Internet auctions may not display or have reserved bid or other acceptable prices below the current MSRP. Advertisements that offer discounts must specifically and conspicuously exclude our products. An advertisement that offers or implies a price other than the SRP on any Product will be a violation of this Policy. An advertisement that advertises a price above the Original Retail (defined below) or implies that a price other than Horsepower’s SRP is the SRP violates this Policy. This Policy is not applicable to any in store advertising such as in-store displays or signs.
For purposes of this Policy, “advertisement” is defined as any advisement, announcement, information, publication or notice given or made by Dealer in connection with the solicitation of business or sale of any Product(s) in whatever medium is now known or hereafter developed including print, radio, newsletter, television, handbill, sign (except signs inside the Dealer’s retail store directed to consumers inside the store), catalog, letter (including email). Electronic media (including, but not limited to, the use of text messages, Twitter, Facebook, blogs, forums and other forms of social media) that includes, a Trademark, Copyrighted Material or a reference to the Dealer’s website where the Products are advertised for sale, telecommunication, internet or online sales.
For purposes of internet sales, the entire web site, including, but not limited to, the “shopping cart” or similar web site location, will be considered part of the “advertisement” if it can be accessed by links contained on or within the website. It is a violation of this Policy for any Dealer to support, supply or in any way facilitate other dealers, distributors or retailers who advertise in violation of this Policy.
This policy applies to current and non-current Products. From time to time, Horsepower may reduce the SRP of a Product (“Price Reduction”) or Horsepower may increase the SRP of a Product (“Price Increase”). A Price Increase will be reflected as the “Original Retail” and the “Current Retail” on the website www.horsepowerinc.net.
If a Dealer violates this Policy, Horsepower will enforce this Policy in the following manner:
FIRST OFFENSE: A member of Horsepower will contact the violator via email, telephone or letter and remind them of the MAP Policy and identify the nature of the violation. A copy of the MAP Policy will be sent to the violator and they will be required to sign and return the signature page acknowledging the violation and their willingness to conform. The violator will be given (5) business days to cure the violation. A permanent record of this process will be documented in a Horsepower internal file for future reference.
SECOND OFFENSE: A member of Horsepower will contact the violator via email, telephone or letter and remind them of the MAP Policy and identify the nature of the violation. The violator will be reminded of their previous offense and a copy of the signed conformance page will be forwarded to them. The violator will then be placed on a (6) month suspension period in which they will be unable to obtain Horsepower product from Horsepower or its Distributors under the same terms stated above.
THIRD OFFENSE: Anyone found to be violating the MAP Policy a third time will be permanently banned from purchasing Horsepower products from Horsepower and its Distributor network. This permanent suspension will apply to the entity violating the MAP Policy as well as to the owners and/or operators of the violator, and to any organization owned by the owners and/or operators of the violation. (For example, closing and reopening the operation under a new name would not lift the ban). Anyone found to be supplying a violator after a permanent ban is in place under these Enforcement Procedures will be subject to a permanent ban.
The Limited License rights granted in this policy do not include the right of Dealers to register the Trademarks as or within domain names or to use the Trademarks in Dealer trade names. Dealer recognizes that Horsepower has the exclusive right to all Trademarks used by Horsepower to identify its Products and Dealer agrees that it will not claim any right, title or interest therein. Nothing herein shall be construed to give Dealer any right, title or interest in the Trademarks or Copyrights Material.
Any violations of this Policy and/or any apparent unauthorized use of the Trademarks or Copyrighted Material should be reported to the Horsepower Legal Department. This policy is subject to change at any time at Horsepower’s sole discretion.
Limited Guarantee- We continually inspect and try to improve our products. All parts have been inspected prior to packaging, and our guarantee is limited to replacement or defective parts. This guarantee lieu of all other guarantees or warranties implied or expressed. Because we cannot control the application of our products, buyer assumes risk for any and all damages caused to himself or third party, by virtue of failure of these parts. We make no warranty as to products distributed by us, expressed or implied, including without limitation any warranties or merchant ability and fitness for a particular purpose. All Horsepower Inc. products are custom designed for high performance applications. Products are non-returnable and no warranty is extended. Implied or expressed most high performance parts are not legal for sale or use in CA or EPA Pollution Controlled Motorcycles. Users must comply with all federal, state and EPA regulations. In some instance - high performance parts can be recalibrated to meet the above guidelines. We shall not be liable for indirect or consequential damages.
Horsepower Inc. respects the privacy of all visitors to our web site. Please review the following Privacy Statement to understand what information is being collected and how it will be used. Horsepower Inc. will NOT make information collected available to any outside parties. All information gathered will be obtained only through your knowledge and consent.
In the following privacy statement, "we", "us" and "our" will refer to Horsepower Inc. "You" and "your" will refer to you as a user and visitor towww.horsepowerinc.net.
What Do We Collect?
Our web site uses several different forms that our customers can use to request information, products, and services. From these forms, we collect the following information:
Visitor's contact information (email addresses, phone numbers, and postal addresses)
How Secure is the Information We Collect?
We make every effort to follow industry standard security measures to prevent the loss, issues and alteration of the information under our control. All information collected by us is accessible only to our authorized employees.
How Do We Use This Information?
Contact Information: When you begin business with us, you will need to provide specific information for contact reasons. This information will be used only by us and will not be available to any outside sources. Contacts via email you can expect to receive from us include information required in order to complete your project, an initial estimate, employment information and/or notices of any new options or services available from us, and responses to any queries you send us. Your email address is used when you email us with questions or comments, and when you submit a "Contact" form. We will use your email address only to reply via email. NO third parties will acquire your email address, NO other mail will be sent unless follow-up is expected.
IP Addresses: We do not track the IP addresses of our web site visitors for any other than internal statistical purposes. We have no means of associating Contact Information that you submit via "Contact" forms with the IP address of your computer.
Linked Sites: This site contains links to external web sites. We are not responsible for the privacy practices or the content of these web sites.
Linking to Our Site: You may create a link to our web site; however making a link with any alteration of our web site's contents is restricted. You may NOT reproduce or reformat the files, pages, images, information and/or materials from this site, unless expressed written permission has been obtained from us in advance. Under NO circumstance shall any direct links to images be made. You will immediately remove any links to our site if, for any reason, we request that you do so.
Your use of our web site www.horsepowerinc.net consents your agreement with this privacy statement. If you do not agree to this policy then please do not use this web site.
We reserve the right to change this policy at any time by posting changes on this page. Your continued use of www.horsepowerinc.net will signify your acceptance of those changes.
If you have any questions regarding this Privacy Statement, please contact us:
57 Gasoline Alley, Suite A
Indianapolis, IN 46222
Phone: (317) 757-8668
Fax: (317) 222-6360
Harley-Davidson® Motorcycles equipped with some Horsepower Inc. products may not be used on public roads, and may be restricted to closed course completion use. This product is not legal for sale or use in California on pollution controlled vehicles. Horsepower Inc. performance products are intended for the experienced rider only.
HORSEPOWER PRODUCTS ARE INTENDED FOR RACE APPLICATIONS ONLY.
Some products may contain chemicals known to the State of California to cause cancer, and birth defects or other reproductive harm. www.P65Warnings.ca.gov
Installation of this product (and similar products from other manufacturers) may reduce or void your Harley-Davidson® vehicle warranty. Horsepower Inc. Indianapolis, IN 46222 · Erie, PA 16505